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SJ

Sarah Johnson

Online
Today

Hello! I'm having trouble accessing the Advanced React course. It keeps showing a loading screen.

01:24 AM

Hi there! I'm sorry to hear you're experiencing issues. Let me help you with that. Could you tell me which browser you're using and if you've tried clearing your cache?

01:26 AM

I'm using Chrome. I haven't tried clearing the cache yet. Let me do that now.

01:29 AM

I cleared the cache but it's still not working. The page loads but the video player doesn't appear.

01:34 AM

Thank you for trying that. This could be related to a browser extension interfering with the video player. Could you try opening the page in an incognito/private window? This will disable all extensions temporarily.

01:39 AM

We're also looking into this issue on our end to ensure it's not a server-side problem.

01:49 AM